macOS 15 Sequoia launches September 16, 2024

When it comes to upgrading to a new version of macOS, we err on the side of caution by blocking/deferring macOS upgrades until an organization has tested, planned, and communicated its readiness to upgrade. With the September 16th, 2024, release of macOS 15 (Sequoia), Ntiva is continuing to enforce a 60-day default deferral period to give your teams time to test the new OS before adopting it. This means that your Ntiva-enrolled Macs should not see Sequoia as an available software update until November 15th. If you've tested the new OS in your environment and would like to unblock it early, please reach out and let us know.

Upgrading is not a question of if; it’s a question of when. The process is simple, but if you upgrade a business-critical device before testing, the new version of macOS could render important apps inoperable, create workflow interruptions, or have other negative consequences. On the other hand, waiting too long can lead to compatibility problems and security concerns (older versions of macOS stop receiving security updates after a certain amount of time). 

There’s no immediate reason you must upgrade to macOS 15, Sequoia, but if you want to proceed, please contact your account manager so we can help you test your tech stack in the new operating system. If you're not ready to begin testing out the new OS, you can take your time so long as you’re running macOS 13 Ventura or macOS 14 Sonoma and are staying up to date with Apple’s security updates. Earlier versions of macOS no longer receive security updates, rendering them more vulnerable to attack. Reasons to delay further include:

• You’re too busy. The upgrade process will take a few hours, and it may take additional time to configure everything properly afterward. When you are ready to upgrade, aim for when a little downtime will be convenient.
  
  
• You’re using incompatible software. The jump from Ventura or Sonoma to Sequoia doesn't include major macOS infrastructure changes, so most modern apps should be updated to ensure compatibility with Sequoia by now or in the coming months. If you’re still running macOS 11 Big Sur or earlier, your apps may be older and need a closer look prior to an upgrade.
  
  
• You need consistent versions for workflow reasons. We’re unaware of any significant issues, but it’s not inconceivable that a coworker could be stuck on an older version of macOS and thus older versions of shared productivity apps. If your upgrade would force you to update those apps and introduce compatibility issues when collaborating with that coworker, you may have to wait until your coworker can upgrade as well.

Sequoia won’t upend your experience of using a Mac, but it has numerous welcome features, both large and small. Apple is bringing new productivity features like window tiling, an updated multiplatform Passwords app, iPhone Mirroring, and broad new AI (Apple Intelligence) features to the platform. Please note that the initial release of Sequoia, 15.0, will not include any AI features - those will be rolled out gradually over the coming months. Sequoia also shares numerous features with Apple’s other operating systems: iOS 18 iPadOS 18, watchOS 11, and tvOS 18, like iPhone Continuity and the new Apple Passwords app. To take full advantage of those features across all your Apple devices, your Mac must upgrade to Sequoia.

Before You Upgrade

Once you’ve decided to upgrade to Sequoia, you have three main tasks:

• Update apps: Make sure all your apps are as up-to-date as possible. If you regularly put off updates, now’s the time to let them complete, so you have Sequoia-compatible versions.
  
  
  
• Clear space: Sequoia needs about 36 GB of free space to upgrade, and the installer itself is about 12 GB, so we recommend making sure you have at least 50 GB free. Don’t cut this close—you should always have at least 10–20% free space for virtual memory, cache files, and breathing room.
  
  
  
• Please make a backup: It’s best to never install a major upgrade to macOS without ensuring that you have at least one current backup first. In an ideal world, you’d have an updated Time Machine backup, a bootable duplicate, and an Internet backup. That way, if something goes wrong, you can easily restore it.
  
  
  

Upgrading

After the above-listed tasks are complete, make sure you don’t need your Mac for a few hours. Upgrades tend to finish in 1-2 hours, but there's no telling exactly how long your upgrade will take, so never start an upgrade if you need the Mac soon.

For many clients of Ntiva, you can find a convenient one-click Sequoia installer in MacManage (this app lives in your Applications folder). If you upgrade using this method, you don’t need to provide administrator credentials to begin the upgrade. If your office has approved the upgrade, but you don’t see either MacManage or the “Install macOS Sequoia” item, please reach out to us for a resolution.

Everyone else can initiate the upgrade by opening System Settings > General > Software Update, clicking the Upgrade Now button, and following the instructions. If you’d like additional guidance, check out Joe Kissell’s ebook Take Control of Sequoia.

After You Upgrade

Part of the reason to set aside plenty of time for your Sequoia upgrade is that there are usually cleanup tasks afterward. We can’t predict what you’ll run into, depending on what version of macOS you’re running now and what apps you use, but here are a few situations we’ve noticed in the past:

• macOS may need to update its authentication situation by asking for your Apple ID password, your Mac’s password, and if you have another Mac, its password too. This is not a security breach — it’s expected.
• Some apps may ask for permission to access your contacts and calendar even though you previously granted consent. Again, that’s fine and won’t happen again.
• New to Sequoia will be permission prompts to allow certain apps to scan your local network for other devices, requests for apps to access data from other apps, and updated screen-sharing prompts. These are expected - read the prompts and either confirm or deny the requests. Always feel free to contact the support desk if you're unsure if you should allow or deny any of these requests.
  
  
  
• If you use your Apple Watch to unlock your Mac and apps (and you should, it’s excellent!), you may need to re-enable that in System Preferences > Security & Privacy > General.
• If you use Gmail, Google Calendar, or other Google services, you may need to log in to your Google account again.
• Websites that usually remember your login state may require that you log in again. If you’re using a password manager like 1Password, that’s easy.
• You may have to re-enable text message forwarding to your Mac on your iPhone in Settings > Messages > Text Message Forwarding.

With all that housekeeping done, it’s time to check out all the new features in Sequoia!

(Featured image by Apple)