If the email client you're using isn't made by Microsoft, your Office 365 password may not work.
- If it's an app that is made by Microsoft (Outlook 2016 for Mac, Outlook for iOS) you can use your Office 365 password.
- If it's a non-Microsoft app (Mail on iOS or macOS, Android native email app), you may need to make a unique app password for each one that you're using:
- Sign into your Office 365 account at https://login.microsoftonline.com.
- Once you've successfully signed in go to https://aka.ms/MFASetup. (Yes, it can be slow to load.)
- Click the App Password link at the top. NOTE: it looks like it’s part of the page title so it’s easy to overlook — see screen grab below.
- Click the Create button.
- Make a name to identify which device this is for.
- The newly generated password will appear on the following screen. NOTE: This is the only time it will appear so make a note of it in your records, otherwise you'll just need to make a new one.
See also, How To Change Your Office 365 Password
NOTICE: Skype for Business for Mac is one Microsoft Office 365 app that does not work with the native Office MFA so an App Password must be created for this application.
Strange they have taken this route but I guess it's a security requirement for Office 365.
When using Office 365 you can maintain some local control if you use an 3rd party authentication server such as Deepnet's Dualshield.
Starting with iOS version 11 the mail app does support O365 MFA. If you had your account setup and then added MFA you will need to delete your account from your iOS device and add it back. While adding your account you will be asked to use your MFA verification.
Also there is some confusion with Office 365 apps and MFA (Skype). If your O365 account is controlled through your business and it is an older account, O365 apps may need MFA authorization enabled by your administrator to work.
Using App Passwords is not going to be a long term solution, so I encourage everyone to find a different solution. Apps are being updated everyday to accommodate MFA, check the developers website to be sure before assuming this won't work.
Hi, Vex Winneconne thanks for commenting. You're right ... technology is always changing and fewer apps today require App Passwords.
Please sign in to leave a comment.