Apple Articles
Onboarding Apple Devices
- Signing up for Apple Business Manager
- What to expect on your Ntiva-enrolled Mac
- MDM Migrations - Moving your Macs to Addigy for Support
- The Apple Support Experience at Ntiva
- Enroll Your Mac in MDM - macOS 11-14 (Big Sur, Monterey, Ventura, Sonoma)
- Register your Addigy-enrolled Mac with Intune
macOS Upgrade Articles
- What's new in macOS 15, Sequoia?
- Approving a new version of macOS for your organization
- Changes in macOS Ventura
- Three Key Dates for macOS Ventura 13
- macOS 15 Sequoia launches September 16, 2024
- How To Upgrade Your Mac to macOS 15, Sequoia
Featured Articles
- New User Welcome Letter - macOS
- How to Deploy Macs — New and Existing
- Ntiva’s Apple Toolkit
- Apple Support Glossary
- Enroll Your iPhones and iPads in MDM
- Remove Devices from Apple Toolkit
macOS Security Standards
- macOS Security Profiles - What to Expect
- Prepare Your Team for FileVault Encryption
- Display Auto-Lock
- Endpoint Protection
- FileVault Encryption
- FileVault Permissions Repair Notifications
Vision-Bot
- Sell Your Old Devices for Money
- Subscribe to weekly Vision-Bot report
- Use Vision-Bot to Review a Mac Environment
- Add Multiple Jamf Pro Servers
- Add Users to Vision-Bot
- Addigy - Facts and Custom Facts
Tips, Tricks & Solutions
- Easily Share Wi-Fi Passwords with Other People and Devices
- Disabling Find My on your Apple Devices
- Apple Intelligence for macOS at your organization
- Renewing your MDM Connection
- Microsoft OneDrive - Desktop & Documents Backup
- Changing Apple Accounts on a Mac
Announcements
- How To Apply Critical Apple Updates
- The Best Apple Gifts for 2022
- Rackspace Meltdown
- Apple’s New iPads and Apple TV — Which Models Are Best for You?
- Apple Discontinues macOS Server—Start Your Migration Plans
- Systems Changes Coming May 1, 2022
Support Articles
- Sharing your screen for a Support Session
- Escrow your FileVault Recovery Key
- All about Apple Accounts
- ThreatLocker - Advanced Endpoint Security
- Syncing account passwords with Addigy Identity
- Software Update changes in macOS Sonoma
Microsoft Office 365
- Fix Audio Issues in Microsoft Teams
- Update Office 365 Contact Directory
- Beware Microsoft Office 365 Phishing Attacks!
- Artificial Intelligence is Flagging Legitimate Messages as SPAM in Gmail and Office 365
- Microsoft Offices 2016 and 2019
- Set up Mobile Device Management for Office 365
iOS
- iPhone and iPad Management - Starter Policies
- Restore an iPad or iPhone on a Windows device
- FAQ: Managing iPhones and iPads
- What to expect on your Ntiva-enrolled iPhone or iPad
- iOS Passcode Profiles
- Automated iOS Updates
Ntiva Live : Apple for Business
- Where to Find our Livestreams
- Feb 9, 2021 - Optimize Your Device Storage
- Jan 26, 2021 : Artificial Intelligence (AI), Microsoft Cortana & Automation
- Jan 12, 2021 : Ntiva, Security, Big Sur & Vision-Bot Updates
- Recorded Dec 29, 2020 - Year-end Technology Clean-up
- Recorded December 15, 2020 - MDM, BYOD, UCaaS & More
Resilience
- 10 Security Questions Your Organization Should Be Asking
- AirTag Basics and How to Protect Yourself from Stalking
- Privacy Tip: Don’t Post Vaccination Record Cards on Social Media
- Silver Sparrow and Indicators of Compromise
- 5 New Year’s Resolutions That Will Improve Your Digital Security
- What Does Resilience Look Like?
COVID-19 Updates
- Want an Early Warning System for COVID-19 Infections? Install NOVID!
- Here’s How the Exposure Notification System from Apple and Google Protects Your Privacy
- Improve Your Home Internet
- Resilient Leadership In A Pandemic
- Need to Stay in Touch? Try One of These Videoconferencing Apps
- Tips for Setting Up a Comfortable and Effective Home Work Space
RingCentral
- NEW - RingCentral Video
- RingCentral Livestream Video Recording
- Fix Audio Issues in RingCentral
- Use Your Personal Meeting ID
- RingCentral Meetings (Unified App)
- Secure Your Meetings