Before you begin, you should:

1. Back up your important data to be safe
   To a cloud service like OneDrive or Box, or to an external storage device via Time Machine.
2. Run any available software updates on your Mac
3. Remove any existing MDM Enrollment Profiles
4. Restart your computer

Let's get your Mac enrolled for support. 
For the full guide, or if you have any questions, click here. 

How To Enroll

1. Download the custom mobile config file provided to you by Ntiva (this file is unique to your organization — or your client organization). Once it has been downloaded, you should see a notification
   
2. Navigate to the Profiles list:
   • Click on the Apple Menu () and select System Settings
   • Click Profile Downloaded on the left. If that is not visible, click on General and then Device Management
   
    
3. Double-click the downloaded profile:
   
4. Click Enroll
   

You'll then be asked for your administrative credentials. Once complete, you'll see additional MDM Profiles begin to install: