Apple Macintosh Remote Support Checkup and Consultation

Not a client of Forget Computers and need access to our top-rated support team? We would love to help everyone. However, to deliver the best service in the business we must remain focused on our active clients. Interested in becoming a client? CONTACT US to see if we can help.

In some cases, we can deliver a remote consultation. Contact us to see if you qualify for a Remote Checkup and Consultation. It's a flat fee of $200 per Mac Workstation or $250 per Mac Server (paid at the time of service via Visa, MasterCard or Amex). 

Like a patient visiting a doctor, we may find problems that require additional work. Our goal is not to fix anything during this remote visit. However, we will evaluate your system and provide the information required to make a smart business decision regarding next steps.

During this remote checkup, we will...

• Remotely control your Mac during a 30-minute phone consultation.
• Review status and specifications of your Mac.
• Run diagnostics and evaluate repair options (some repairs can only be performed on site).
• Discuss details of the current issues.
• Provide verbal recommendations and feedback.