MEETING NOTES
Don't think you have anything to protect? What about your company's reputation? Ignorance and incompetence is not a defense for your business. We all share the same fate and risk can not be negotiated. Build a Resilience Team!
Resilience Defined
- Cybersecurity is out. Resilience is the new hotness.
- Business Continuity.
- Prevention of Loss.
- How prepared are you to respond to an unplanned event?
- Methods to avoid downtime.
- Technology will break — water damage, theft, etc. (have redundancy built-in).
What Does a Resilience Team Look Like?
- Informal meetings at least once a year (maybe quarterly) — when not in a crisis.
- Review current workflows, hire/fire procedures by interviewing both leadership and staff.
- Recommendation is a maximum of 5 team members. Ideally include COO, CFO or CEO for buy-in:
- Human Resources
- Finance
- Operations
- Technology
- Department Leader
Goals and Benefits of a Resilience Team
- Business Continuity.
- Improved Workflows.
- Uncover a lack of standardization.
- Uncover risks, an outside party (like Forget Computers!) can help you dig deeper.
- Can you defend yourself in the event of an audit?
- Build internal advocates to better move forward your business initiatives.
- Work through your goals during a time of non-crisis — before the level of scrutiny skyrockets!
- Be proactive to risks vs. reactive.
- Perfection is unattainable. Build a framework for ongoing mini-improvements.
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