Today's livestream is focused on how to take full advantage of Vision-Bot. Our Vision-Bot device portal is included with every Forget Computers support package (for small/medium businesses and enterprise organizations) and Robot Cloud subscriptions. Plus, it's available as an add-on to any Jamf Pro or Addigy subscriptions.
Vision-Bot Quick Tips
- VisionBot can be organized by Teams. This is typically based on locations or departments.
- You can sort by Mac, iOS or Other devices (Virtual Machines or Windows)
- Confirm that you are subscribed to weekly reports.
- Primary Contacts can add and remove additional team members — and limit what Teams (locations or departments) they have access to.
- Click any of the question mark (?) icons in Vision-Bot to learn more.
- Check-in: Is the data current? If a device is not checking-in it could be a spare, not being used or possibly broken and needs to be reviewed as to why it is not sending updated information.
- Workload: Great for troubleshooting a slow Mac.
- Battery Health: This could be a free repair with Apple if the device is covered by AppleCare.
- Storage: How much storage does your device have and is it full?
- Backup: Forget Computers is currently transitioning from CrashPlan to Druva. Time Machine is another backup option — but it's more for home use.
- Security: Do your iOS devices have a passcode or not? For FileVault information, click the blue Generate Report button. NOTE: If you're Macs are not yet encrypted, contact us to automate this process and store the encryption keys.
- Inactive Devices: Vision-Bot has the ability to disable alerts. This is helpful when you know a device is not in use and you don't want to receive ongoing reminders that the device hasn't checked in or backed up.
- Recycle: This new feature can help you sell your old devices for money.
- Repair Programs: Vision-Bot makes it easy to quickly identify devices that may qualify for any of Apple's Exchange and Repair Extension Programs.