Device Lifecycle Policy

Does your organization have a device replacement policy to guide your team on when to buy new computers for employees? Having a written policy helps you make decisions faster and more consistently. You can always bend the rules when necessary. Here's one example of a policy.

Our Guidelines

All new Macs are warrantied for 1-year. With the purchase of AppleCare+, you can extend this warranty for an additional 2-years to protect your Mac for a maximum of 3-years. With this in mind:

• Most businesspeople can effectively run a Mac for at least 4-years before needing a refresh.
• Creative Professionals — or anyone looking to run the latest and most powerful technology — may consider replacing their Mac every 3-years.

Trade-in Options

1. Retail (trade-in credit or gift card): https://www.apple.com/shop/trade-in
2. Business (option for a check): https://phobio.com/smb/apple_business

Workstation Buyback Program

Consider implementing a Workstation Buyback Program in your organization.

After 4-years [consider 3-years for Creative Professionals], when Macs are refreshed, employees have the opportunity to purchase their machines from the company at the current market price. Use https://www.apple.com/shop/trade-in to estimate the value. If they choose not to buyback, the Macs can be Recycled for profit.

IBM said that their buyback program was not intended as a cost-saving measure, but as "the right thing to do" for their employees. As a nice side effect for the company, they've seen reduced tickets for damaged machines now that employees see it as potentially their own.